Organizations measure what is easy to count, not what is important to know. Lines of code, story points completed, and tickets closed are easy to track. Customer impact, code quality, and decision spe...
Organizations measure what is easy to count, not what is important to know. Lines of code, story points completed, and tickets closed are easy to track. Customer impact, code quality, and decision speed are hard to track. The easy metrics dominate because they are easy, not because they matter.
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