Week 35 Day 4: How Repeatable Processes Scale Trust Across the Organization

Trust does not scale through relationships alone. At some point, the organization grows beyond the number of people any individual can know personally. At that point, trust must be embedded in process...

Trust does not scale through relationships alone. At some point, the organization grows beyond the number of people any individual can know personally. At that point, trust must be embedded in processes -- and processes must be reliable enough to carry the trust.